MDG Computers Suck

Hi

I have been fighting with MDG for months they refuse to admit their accounting is criminal that their lap tops are second rate garbage. I told them I owe 1000$ they with their criminal accounting say 1600+ the contracts signed are shifty. It says that they, MDG can take money from your account anytime and any amount with out telling the client. They refuse to supply monthly statements, you have to call and request these monthly. They also state in the contract that at even though the contract is fulfilled and all obligations met MDG can add other moneys at this point or during the time of the contract. I have had nothing but problems with this Lap top and when I contacted MDG they said I would have to courier back to MDG at my expense and wait approximately 2 months before it would be retuned. I am now dealing with a collections law firm Steven Walter Law Firm / Stephen Walter Law Firm after reading details at who calls me from 905-296-3027 I was shocked to learn that this Law firm is in trouble with Ontario Law Society, BBB Ontario and the Ontario Government complaints department. I am at a loss as to what to do as. Is this legit? Is the law firm real? Do really have to pay more money? the battle continues

KP

in beautiful BC

This complaint in French and the English Babelfish translation.

The worst company of ordi MDG

You bought that laptop because you wanted portable computing — for the plane, the classroom or that crucial conference. And the worst thing that can happen is for your battery to fade and then, ultimately, fail, which always seems to happen in-flight when you’ve just typed in that key paragraph. Here are some ways to keep your battery buoyant:

— Dim your screen. Nothing slurps up laptop power more than the backlight for your LCD display.

— Leave the gaming, the multimedia manipulations, the MP3 playing, video watching and all the other heavy-duty, battery-depleting activities until you get home or are plugged in to the power in your dorm or hotel room.

(Now that Intel’s new laptop-aimed Centrino 2 chipset has been introduced, there is some relief on this front. The Centrino 2, being offered in new models from some manufacturers, allows notebook users to switch between using battery-intensive discrete graphics and less-power-consuming integrated graphics. Plus, says Intel, its new 2.8 GHz processor will consume 60 per cent less electricity on a single task.)

— Turn off the WiFi and Bluetooth and ditch the USB devices, like that external hard drive. These, too, exhaust the battery.

— Check to make sure that you’re not running unnecessary programs in the background.

— Never leave discs in your CD or DVD drive. They’re constantly spinning and that, as you might guess, uses power.

— Consider buying an external battery pack. The price (which is directly related to the extra hours such a device keeps your laptop alive) can run from $150 to the $500 range. That means battery packs are likely more relevant to the business traveller than the student.

— Use the settings in the Mobile PC section of the Windows Vista control panel to cut your power usage. In particular, you can choose the power saver option. While this will cut back on performance, you’ll be happier if your battery stays alive.

—If you have a Mac, then go to System Preferences and click on the Energy Saver panel and reduce the time for your laptop and its LCD screen to be put to sleep when you stop using it for a while. Five minutes of inactivity might be a good first setting to use. If this is too little time, you can always adjust it upward.

— Remember that, unlike older batteries, the now-standard lithium-ion ones don’t need to be fully discharged before you recharge. In fact, frequent full discharging actually shortens battery life. However, some experts do recommend a full discharge every 30 charges to preserve the accuracy of the built-in gauge that tells you how much battery life you have left. The fact is that nobody wants to be surprised when their laptop, which says it still has 30 per cent of its power left, up and dies in the middle of a sentence and leaves them screaming in despair.

— Don’t let your battery get too hot because heat is a major enemy of battery life. In other words, a car on a sunny day in August in Death Valley (or even at the beach in Vancouver) is not a good place for your laptop.

— If you have to store a spare battery for any length of time, keep it in the refrigerator (but not the freezer). Best to have a 40 per cent charge left in it, too.

— Remember to stagger purchases of batteries because your spare will have a similar life expectancy to the one that came with the laptop. If you buy batteries together then they could both die at about the same time. And then what’s the point of having a spare?

— Give some thought to removing the battery from the laptop when you’re operating from household or hotel power. This avoids a possible build-up of moisture and dust in the battery casing. However (and here’s the catch) if you do pull that battery then you’re taking a risk of calamity if a tree falls on the power line outside your house.

— Better, then, when you’ve got that battery removed, to connect to a uninterrupted power supply (UPS) that kicks in when the electricity fails. Again, like portable batteries, a UPS is not cheap, but gosh it’s good insurance against digital disaster, even for your desktop and all the peripherals. Take it from a guy whose household power fails about twice a year. My neighbours say they can still hear the screams.

The Better Business Bureau has awarded MDG Computers its worst rating, an F. You can see it here on the BBB Website

Well 415 complaints does not seem all that bad a company to generate whn you consider that MDG Computers works all across Canada. Beware and take another look. This is one thread on one bulletin board at epinions. The moderator here deletes many comments about MDG and tries to channel them all to one area. Before purchasing anything at MDG do a google search on MDG and read the comments about the company.

Microsoft Vista and MDG Computers is an unbeatable combination.

MICROSOFT VISTA SUCKS

Tiger Direct offers similar merchandise to the online store at MDG A random price check of 5 items showed all 5 being up to 40% lower in price on Tiger Direct

A comparison between Dell Canada and MDG  was just as startling. An entry level laptop at MDG was $699.00. At Dell Canada the entry level laptop started at $499.00 Comparing the two showed that the Dell Canada computer had much better specs.  Dell also offers free shipping.

One of the features of the MDG product priced at 699.00 when added to the shopping basket showed up at a much higher price. I am not quite certain what MDG was trying to do but it looks like they were trying to add the tax twice and then again third time as they added tax again after adding an outrageous shipping price.

At the end of the process the better computer could be had at Dell Canada for about half the price of MDG

Service Alberta, Consumer Services Branch, received and investigated several consumer complaints against MDG Calgary and issued a directors order against the company, PREDRAG (PETE)NINKOVIC, DIRECTOR, GORAN PANIC, DIRECTOR, and GORAN VARAKLIC, DIRECTOR.

You may read the full text of the order here.

The purpose of this web site is not to simply be a place to post gripes about MDG Computer. A quick search on Google, Yahoo or MSN will yield thousands of complaints about MDG Computers. The focus here will be to explore ways in which to solve the problems after having been treated poorly by this company.

If you have any information in this regard please contact dale.middleton@canada.com

My history with MDG is a complex one.
It all began in November 2002. We decied to replace our computer from 1997, which had 200mhz pentium processor, 32mB of ram, (yuk). I saw an MDG ad in the local paper (never heard of the company before then) for a Pentium 4, 1.7Ghz, 80Gb hard drive, 512 MB SDRAM, cd burner, 17″ Monitor, free all-in-one printer, keyboard/mouse, sub-woofer speakers, and a free webcam… all for a price of $999 (i think). And in those days, that was a great deal – although we had to wait 6 weeks to pick it up, even though we paid for it up-front …dad wasnt to happy about that. I still have that computer in the basement, it has never had any serious problems, but a few minor ones. The floppy drive and the modem wires were a bit loose after a few years and didnt work so i had to get them looked at by the local computer store. The Cd drive stopped working so I had to buy a new one, and I added 256MB more ram about 4 yrs after the purchase because I received a low memory warning from windows. But again, no major problems – it’s an OK machine (although the monitor squeals sometimes, and they *forgot* to give us the free webcam when we picked the system up so i had to go back there and get it, but they were very nice about it, didnt even want to see a reciept or anything… then again, it turned out to be a piece of junk camera, instructions were poorly written, etc).

So in 2005, 3 yrs after purchase, I was still a big MDG supporter. My brother was going away for school so I told him to get a laptop from MDG. He paid $1200 for laptop with 1.4Ghz, 30 Gb hard drive. Today, 3 yrs later, that notebook is a piece of junk. The hard drive burnt out in 1 year, and the Wireless no longer works…had to buy him a usb wireless adaptor. The keyboard buttons get stuck. And I cant remember what the ram was when we bought it, but right now windows says it has 194 MB of ram, which makes the comp VERY slow. I installed puppy linux on it and now at least it runs fast (windows of course is still slow). So after that experience i became more hesitant of MDG. (plus when we bought the laptop we got a carrying case to, but after we paid for it they said they were out of stock so we had to wait a week to pick it up). This was an Acer Travelmate laptop to be fair, but MDG was the company that sold it to us.

In 2006, I decided to give MDG one last chance. My sister was now going away to school. I went to MDG’s website and was interested in there horizon book for $599. I printed off the ad and went to a new MDG that had opened up closer to home. The salesman took one look at the paper and then started telling me why this computer wasnt good. He wanted me to buy the more expensive one. When it became clear to me that this guy was worse than a used car salesman, I said I’d think about it and left – you cant con me! I went back home, looked at computers on futureshop and bestbuy’s websites and the next day I bought my sister a Toshiba Satellite 1.84Ghz, 1GB Ram, from Best Buy. That computer works great today, 2.5 yrs after purchase. That was it for me and MDG. The Computer they sold my brother is a piece of junk with hardly any ram, and they tried to con me when i went in there the last time.

MDG was once an OK company, offering cheap prices with lots of extras. But today they make substandard machines, have poor customer service, and are no longer competitive in the computer market, as I have seen many better deals at places like The Source and Futureshop compared to the stuff MDG has on there website today.

Bottom line, I’d avoid MDG today, and if you do go, be cautious and do your research, you may find better deals elsewhere. Look at the RAM, the type of processor, the L2 Cahce, the Bus speed, and so on. Or better yet, buy a MAC, if you can afford it